FAQs

1. What is Pretty Threads?

Pretty Threads is an online clothing store that offers a curated selection of stylish, comfortable, and high-quality apparel for women and men. Our collection features timeless pieces designed for versatility, making them perfect for any occasion.

2. How can I place an order?

Placing an order on Pretty Threads is easy:

  1. Browse our collection and select the items you love.
  2. Choose your preferred size and color, then click "Add to Cart."
  3. Proceed to checkout, fill in your details, and complete the payment process.
    Once your order is confirmed, you'll receive an email with all the details.

3. What payment methods do you accept?

We accept multiple payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • UPI Payments
  • Net Banking
  • Wallets like Paytm and Google Pay
  • Cash on Delivery (available in select locations)

4. Do you offer international shipping?

Currently, Pretty Threads ships only within India. We’re working on expanding our delivery options to international locations soon. Stay tuned for updates!

5. What is your return and exchange policy?

We offer a hassle-free return and exchange policy:

  • Returns are accepted within 7 days of delivery if the product is unused and in its original packaging.
  • Exchanges are available for size or color issues.
    To initiate a return or exchange, contact our customer support team at prettythreadsindia@gmail.com.

6. How do I know which size to choose?

We provide a detailed size chart on every product page to help you choose the perfect fit. If you're unsure, feel free to contact our support team for guidance.

7. How long does delivery take?

Orders are usually delivered within 3-7 business days. Delivery times may vary based on your location and any unforeseen delays. You’ll receive tracking details once your order is shipped.

8. Do you offer discounts or promotions?

Yes, we frequently run sales and promotions. Subscribe to our newsletter or follow us on social media to stay updated on the latest discounts and special offers.

9. Are your products sustainable?

At Pretty Threads, we prioritize quality and sustainability. Many of our products are made using eco-friendly materials and processes. We’re committed to reducing our environmental footprint while delivering the best to our customers.

10. How can I contact customer support?

For any questions or concerns, you can reach us at:

  • Email: prettythreadsindia@gmail.com
  • Phone: +91-9876543210